Support & Bug Reports
Something not working, or have a question? Here's how to get help. Many answers are already in the help guide and FAQ.
Report on GitHub
Best for bugs and feature requests — it's public, searchable, and tracked. Check existing issues first; someone may have already reported it.
Open a GitHub issue →Email us
Prefer email, or have something private to share (such as logs or screenshots)? Write to us directly and we'll get back to you.
[email protected]What to include
The quickest way: in the app, choose Help → Copy Diagnostics, then paste it into your report. It includes your app and macOS version, AI provider/model, and recent error messages — with file paths, URLs, and API keys redacted automatically. It never includes your job descriptions or resume.
If you'd rather write it up yourself, please include:
- The app version (find it in Settings → General).
- Your macOS version.
- A clear description of what happened and what you expected.
- Steps to reproduce the problem, if you can.
- A screenshot if there's a visible error.
Diagnostics are redacted on a best-effort basis — please still glance over them before posting in a public GitHub issue, and use email for anything private.
Browser extension issues
If captures aren't reaching the app, make sure the JobHunt app is open (it runs the local connection the extension talks to), then reopen the extension popup. See Troubleshooting for more.